why shouldn't i use tap water in my eye sauna?

Over time, minerals found in tap water can accumulate and may clog the misting plates in the Eye Sauna. Tap water can still potentially harbour bacteria. For optimal performance, distilled water is the best choice since it contains no minerals. Demineralised water is also highly purified and also suitable to use. These are generally available in the cleaning section of most grocery and hardware stores.

Distilled or demineralized water can potentially start to be contaminated with bacteria over time. It would be best to not use any remaining water in a bottle 2 weeks after opening.

can i wear the eye sauna while it is still pre-heating?

Yes. If you want a longer sauna session, you can wear Eye Sauna in the preheat mode as it heats to the optimal temperature.

how many times a day can i use my eye sauna?

You can use Eye Sauna once or twice each day. The best time of day to use the Eye Sauna will depend on you and your schedule. If you spend many hours a day in front of a computer screen, you may find Eye Sauna provides the most relief after your working day.

can i lie down while using my eye sauna?

We would recommend that you do not lie completely flat whilst using Eye Sauna. A semi-reclined position such as on a couch or on a bed propped up with pillows is fine as is sitting in an upright position.